Director of Marketing Operations job in San Mateo
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San Mateo, California - CA GC AI
| Job Ref: | am9icG9zdDouvCK5rWJefmqUl3UafW9N |
| Employer: | GC AI |
| Category: | General Marketing |
| Job Type: | Full Time |
| Salary and Benefits: | USD 212,000.00 - 250,000.00 per year |
Location | |
| State: | California - CA |
| City: | San Mateo |
| Map: | United States, California , San Mateo (Show on map) |
Description | |
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Location: San Francisco or Remote, US (Pacific Time)
Reports to: CMO, in close partnership with Director of Revenue Operations GC AI is scaling at a pace that makes most SaaS roadmaps look slow. Twelve-fold growth in a year. More than 1K customers. A product that legal teams call indispensable. With that kind of velocity, Marketing Operations becomes the backbone of how we run. We're hiring a Director of Marketing Operations to architect the engine underneath it all. Our funnel runs on real product signals: class attendance, trial depth, message volume, Word add-in usage, workflow completions, and expansion triggers. Someone needs to turn all of that into a single, coherent picture of how we drive revenue via marketing, and where we push next. You'll own the systems, data, reporting, and operating rhythm that keep our machine aligned and moving. You'll partner tightly with Revenue Operations while building the structure that lets marketing scale without slowing down. This is a role for someone who loves clean data, fast cycles, and making complex systems feel simple. Why This Role Matters We are scaling rapidly across three segments and dozens of workflows for in-house legal teams. To keep pace, we need someone who can blend analytics, tooling, forecasting, and program management into one coordinated system. Your work will shape how we allocate spend, understand our funnel, forecast pipeline, and build a repeatable growth marketing engine. What You'll Do Marketing Operations You'll own the marketing roadmap for data, systems, automation, scoring, and lifecycle. You'll bring clarity to funnel definitions and handoffs, integrate product usage signals directly into marketing workflows, and make sure we always know what drives conversion and expansion. You'll oversee data governance that reflects the expectations of an in-house legal audience and run campaign operations for classes, trials, demos, and lifecycle programs so every motion is tracked and measurable. Insights and Analytics You'll own analytics end to end and build reporting that gives leadership a true view of performance. You'll define how we approach attribution as we scale, and use AI to build predictive models for conversion, expansion likelihood, and churn risk. You'll spot anomalies before anyone else sees them and surface insights that shape how we operate. Planning and Forecasting You'll run monthly planning cycles and drive the operating rhythm for marketing. You'll forecast segment-level pipeline across Individual, Team, and Enterprise, partner with Finance on spend and ROI, and build the dashboards and KPIs that help us run a high-growth SaaS business with confidence and discipline. Tooling and Data Infrastructure You'll own the marketing tech stack and improve data quality across HubSpot, product analytics, attribution tools, and experimentation platforms. You'll partner with RevOps on shared architecture and data flow across GTM teams, and manage vendor relationships from evaluation through renewal. Program and Project Management You'll bring predictable execution to a team that ships daily. You'll scope projects, set timelines, lock owners, keep cross-functional teams accountable, and track risks, blockers, and tradeoffs so leadership always knows what's happening, what's at risk, and what's landing on time. What Great Looks Like You think in systems and spot broken processes before others do. You bring order without slowing anyone down. You use AI tools to move faster and uncover insights others miss. You can explain a complicated funnel in two sentences. You stay calm when volume spikes. You lift the entire crew with clarity, discipline, and data. Requirements
Compensation GC AI's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as commission plans for applicable roles. Our US-based compensation range for this role is $212,000 - $250,000. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. These compensation bands are just the starting point. After someone joins and proves they're and exceptional performer, we adjust quickly to ensure their compensation aligns with their impact. GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI Fraud Notice to GC AI Applicants To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at https://gc.ai/careers and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai or @getgc.ai email address. GC AI will never:
Examples of fraudulent email addresses:
If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond. | |
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